As COVID-19 continues to evolve, it presents unique challenges for all of us. Air Purchases is committed to taking the recommended measures necessary to protect the health and safety of our customers and employees, while continuing to provide you the products and services you need.
Our branch locations and custom sheet metal fabrication shop remain open during normal business hours (7am-5pm), however, we ask that you take note of the following:
If Possible, Please Place Your Order by Phone or E-mail. You can reach all of our branches by calling 781-273-2050 or by emailing our team at firstname.lastname@example.org. Our associates will make every effort to have your order ready for pick-up when you arrive.
Sheet Metal Orders. For sheet metal orders, please email us at email@example.com or call 781-273-2050.
Visiting Our Branch Counters. If you come into our branch counters to place an order, please respect our goal of keeping you and our employees safe. This includes working with us to practice safe social distancing, refraining from visiting other areas of our office, and not entering the building if you are not feeling well or have recently been in a high-risk area.
Curbside Pick-Up. To limit exposure, we are offering curbside pick-up at each location. Please let us know when you arrive, and we’ll bring your order out to you.
Shop and Job-Site Deliveries. We will continue to provide deliveries to your shop or job-site. As an added caution, these will be curbside only.
Territory Manager Visits. Our territory managers will not be making in-person visits during this time, but are ready and willing to assist you in anyway possible. Please feel free to call or email them with any needs you may have.
Training Classes Suspended. We have suspended all HVAC training at our branches until April 16th. At that time, we will evaluate the situation and notify you of our plans going forward.
We will continue to adjust our protocols as this situation evolves, keeping your safety and best interests in mind. Any changes will be communicated to you via email, social media, and at each branch location.
On behalf of the team at Air Purchases and Engel HVAC Supply, I extend our sincere thank you for your business, and for your willingness to work with us to keep everyone safe during this difficult time.
With warm regards, Rob
Rob Engel, President